Home > Mac > Is Apple’s policy of secrecy no longer tenable?

Is Apple’s policy of secrecy no longer tenable?


I’ve been receiving mails and comments on my post regarding my iMac overheating and having black circles on the screen. It’s now the most popular post after my film reviews.

It would appear that the old Apple addage: “Just Works” no longer applies to much of Apple’s stuff that rolls of its Chinese production lines at the hands of pretty iphonegirls. They don’t “JUST WORK” any more: There’s too much randomness and weird shit that happens when you switch on an Apple product. Of course, it’s probably just a side effect of today’s tech’s increasing complexity, but it’s still annoying that things that used to work well don’t any more, either by accident or by design.

Here’s a personal list of Apple Related Hassle

Then there are otther issues, not juat with the hardware, but with the software, too.

  • Safari for Windows leaks like a sieve, leave it on overnight to come back to 800MB of memory used up.
  • My Mobile Me account was intermittently inaccessible for several weeks.

Then there are design changes in the applications themselves that render them less useful than before:

  • iCal’s loss of the side drawer springs to mind as minor example of forcing the users to jump through more hoops than with Tiger just to edit their schedules.

Now how can Apple a reputable company allow something like this to occur? I believe the main cause is incredibly simple:

Secrecy: It’s too high a price to pay

Apple’s secrecy is legendary. Nobody really knows anything about Apple’s future unless it has aready become the past.

This prevents wide testing of products by users before the product goes on sale (Beta testing); A process essential for modern, highly technical products. Products which have grown so large, powerful and thus complex that no longer can a single company possibly test even a significant fraction of the permutations and combinations of different factors that might cause a product to fail.

Thus. Without advanced beta testing, then, a product will lack a critical analysis stage before being hoiked on the unsuspecting customers.

I also have to say that Vista is now like the Finder in Tiger, it’s as slow as a bastard, but at least it works. Vista hasn’t crashed since SP1 was installed, despite its bad reputation. Slow, yes, unstable, no.

However, all things considered, Leopard Finder is far more usable for my Local Network heavy workload, although it’s still inferior to Windows Explorer’s Network Hierarchy of Subnets and Workgroups.

But what is important to customers?

  • Dependability, reliability, stability, functionality, performance and style. Probably in that order.

Unfortunately, Apple appears to be approaching from the rear.

There is still a chance that things will improve.

Both Apple (implicitly) and Microsoft  (indirectly) have stated that their current OSes are flawed beasts and have vowed to “go back to basics” with Snow Leopard and Windows 7 respectively.

Two OSes that promise to step back and fix everything rather than another bunch of hathfudn crap.

 

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